This document governs the relationship between Pragathi Logistics Service (PLS) and
its Customers concerning all services rendered.
A. Charges and Invoicing
● Payment Obligations: The Customer is liable for all agreed charges, including
freight, taxes and advances, COF charges (Cost of Freight), and Valuation
charges.
● Non-Deductible Charges: The amount of any settled claim shall not be
deducted from any charges (freight, taxes, COF, valuation charges, etc.) due to
PLS.
● Invoice Integrity: No deduction from PLS invoices will be permitted for any
reason. This includes deductions relating to the non-submission of Proof of
Delivery (PODs) or any pending claim settlement processes.
● Payment Due Date: The Customer shall pay all freight and other applicable
charges within the due date specified from the date of submission of the invoice.
● Late Payment Interest: Failure to pay the invoice amount within the stipulated
time will make the Customer liable for interest at a rate of 3% per month on the
outstanding balance.
● General Lien: PLS reserves a general right of lien over all consignments
belonging to the Customer (and/or its associated parties) currently in PLS’s
possession or control. This lien secures any and all outstanding dues payable to
PLS by the Customer.
● Mutual Agreement: It is mutually agreed that notwithstanding any other courts
that may have jurisdiction, all disputes, differences, and any matter concerning
this agreement shall be subject exclusively to Mysore jurisdiction.
